eGovernment eGovernment

As one of the fastest growing economies in it’s region, Ethiopia has displayed immense economic progress over the decade with bright prospects for the future. Efficient and effective governance is one of the key drivers for sustainable economical development and Information and Communication technologies are a valuable tool to meet the good governance goals. The Ministry of Communications and Information Technology (MCIT) has a vision to leverage ICT to enhance the governance mechanism in the country. A five year strategy was conceptualized and executed from2011-2015. MCIT contracted a consultant to assist in the formulation of the national e-Government strategic plan (2015-20) by taking into consideration the progress of the previous 5 year plan and key focus areas. The strategy is expected to explore and propose possible paths toward organization, renovation, and development of resources, tools, and services, driven by principles of greater efficiency, effectiveness, and accessibility of government services to the general public.

The Ministry is currently working with the e-Government vision:

  • Realize the economic growth of Ethiopia and provide Affordable & quality services to all Stakeholders thereby Delivering effective, efficient and transparent governance, through Innovation in everything we do, creating a culture of entrepreneurship, Affecting the life of all Ethiopians and Leveraging SMART government initiatives.

In this strategy, 6 strategic plans, 39 nationwide programs, 40 ministry/agency level initiatives are identified along the Enabling environment, e-Readiness and Usage dimensions as well as MCIT’s operating model.

MCIT works to ensure sustained political support and improved Government collaboration to enable an impactful eGovernment program through continuously communicating the eGov program results and achievements as well as employing a comprehensive ROI (Return on Investment) model to measure the impact of eGov projects on financial, social, economic, strategic and environmental aspects.

A number of initiatives, programs and plans under the guidance and control of the eGovernment Directorate are being implemented in order to improve efficiency of public services and operations as well as promote good governance among public institutions. For instance the eParticipation initiative aims to engage the public to obtain their feedback and increase their level of participation vis-à-vis important Government matters (e.g. policy setting, communications of law infringements) and to increase transparency of Government entities. Blogs, wikis, podcasts, social networks, etc all support eParticipation. Ethiopia achieved 19th position on UN eParticipation Index ranking in 2012.